1. How would you rate our service in relationship to meeting your goals and objectives / expectations? 5 4 3 2 1

2. How would you rate our subject matter knowledge and know how? 5 4 3 2 1

3. How would you rate the value of the service provided in relationship to our fee? 5 4 3 2 1

4. How would you rate our responsiveness to your telephone calls, faxes, voice mail messages and/or e-mails? 5 4 3 2 1

5. How would you rate the likelihood that you would recommend Pinnacle Risk Services to a friend or colleague? 5 4 3 2 1

6. How would you rate the likelihood that you would use Pinnacle Risk Services again? 5 4 3 2 1

7. How would you rate your overall experience in dealing with Pinnacle Risk Services? 5 4 3 2 1

8. What might we have done or could we do that would in your opinion improve our service delivery and/or increase the value of our services to you, the client?

9. Additional comments: